Returns & Exchanges

At Flat Top Products au, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all items in original condition. If your new gear doesn't fit or meet your expectations, our streamlined exchange process ensures you get the right style without the hassle.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached, ensuring the garment is unworn and unwashed.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any Australia Post location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5 business days to your original payment method.